Ship to: +254

Casava Vogue proudly ships to every county in Kenya. Whether you're in Nairobi, Mombasa, Kisumu, Eldoret, Meru, or anywhere with a +254 code, we ensure fast, reliable, and secure delivery of your fashion essentials right to your door.

Where We Deliver

• All 47 counties in Kenya
• Urban and peri-urban areas via same-day or next-day delivery
• Remote and rural areas via our logistics partners (1–3 business days)
• PO Box addresses (via Posta Kenya)
• Drop-off stations in select towns and malls

Shipping Methods

• Standard Delivery (1–3 business days): KSh 200 – 300 flat rate
• Same-Day Nairobi Delivery: Orders placed before 12PM – KSh 350
• Pick-Up Station: Collect from one of our partner points – KSh 150
• Free Shipping: For orders above KSh 5,000

Order Processing

Orders are processed from Monday to Saturday, 9am to 5pm. Orders placed on Sundays or public holidays will be processed on the next business day. Once your order is confirmed, you’ll receive a tracking number by SMS or email.

How to Track Your Order

After dispatch, you can track your order using one of the following:

• SMS tracking link
• Email notification with status updates
• Contact our team at +254 700 000 000 with your Order ID

Cash on Delivery

We offer cash on delivery (COD) in major towns including Nairobi, Thika, Nakuru, Eldoret, and Mombasa. You may inspect your items before paying — just choose "Cash on Delivery" at checkout.

Shipping Partners

• Rider Kenya
• G4S
• Fargo Courier
• Wells Fargo
• Posta Kenya

International Shipping

Currently, our main delivery zone is Kenya (+254). However, we do offer special rates for customers in Uganda, Tanzania, Rwanda, and South Sudan. Please contact us for a custom quote at [email protected].

Frequently Asked Questions

• Q: How long does delivery take in Nairobi?
  A: 1 day for orders before noon; next day otherwise.
• Q: Can I change my delivery address?
  A: Yes, but only if the order hasn’t shipped. Call us immediately.
• Q: What if I miss the delivery?
  A: Our courier will call you. You can reschedule once at no extra charge.
• Q: Do you deliver to universities?
  A: Yes, including UoN, Kenyatta, Moi, and technical colleges across Kenya.

Returns Related to Shipping

If your order arrives damaged or incorrect, we will offer a free return and re-shipment. All shipping claims must be reported within 48 hours of delivery.

Contact Our Shipping Desk

• Phone: +254 700 000 000
• Email: [email protected]
• Business Hours: Mon – Sat, 9am – 5pm