Help centre
Frequently asked questions
Clear answers about shopping, sizing, payments, orders, delivery and returns.
Shopping4 answers
How do I find a product on Casava Vogue?
Use Search and describe the item, colour, gender or occasion you want. You can then narrow the results using the available filters.
How do I add an item to my cart?
Open the product, choose the required colour and size where available, then select Add to cart. Review your selections before continuing to checkout.
What does sourced product mean?
A sourced product is obtained from a supplier after your order is confirmed, then prepared and transported to Kenya before final delivery.
How can I save a product for later?
Select the wishlist or heart control on a product. Sign in to keep saved products connected to your Casava Vogue account.