Help centre

Frequently asked questions

Clear answers about shopping, sizing, payments, orders, delivery and returns.

Sizing4 answers
How do I choose the right size?

Check the size guide on the product page and compare its centimetre measurements with a similar item that fits you well. Product measurements can differ between suppliers.

Are the sizes UK sizes?

When a supplier provides UK sizing, Casava Vogue displays it. Always use the measurements shown in the product size guide rather than relying only on the size label.

What if I am unsure whether an item will fit?

Contact customer care before ordering and share the product link or SKU. You can also request a free tape measure when you need help checking your measurements.

Why do two products with the same size have different measurements?

Products can use different supplier patterns and fits. Review the individual size guide for each product before selecting a size.